Perimeter Alerts: SMS Terms

Effective October 10, 2026

1. The program

Perimeter is a threat monitoring service that Geogentia Inc provides to schools, businesses and other organizations (our "customers"). Perimeter watches public social media, the open web and other sources for threats against the customer, such as threats of violence, harassment, leaked personal information or plans to disrupt the organization. When it finds one, it sends an alert to the people the customer has chosen to receive alerts.

Perimeter Alerts text messages go only to those people, who are usually the customer's security, safety or leadership staff, and only after they have opted in. They are not marketing messages. We do not send advertising or promotional texts.

2. How you opt in

You opt in yourself, on our contact form at https://geoperimeter.com/contact:

1. Enter your mobile number on the form and tick the box that reads: "I agree to receive Perimeter Alerts security text messages from Geogentia Inc DBA Perimeter at the mobile number above. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help." The box is not ticked for you, and you can send the form without ticking it.
2. Your organization's administrator then turns on alerts for your number in the Perimeter console. Before a mobile number can be saved there, the administrator must confirm this statement: "This person has agreed to receive Perimeter Alerts security text messages from Geogentia at this number. Message frequency varies. Message and data rates may apply. They can reply STOP to opt out and HELP for help."
3. Right after your number is added, we send one confirmation text that names the program and tells you how to get help and how to opt out.

Each step is shown on How people opt in.

Agreeing to receive texts is not a condition of buying anything. The agreement is yours, given on the form: the administrator's step turns on alerts for a number whose owner has already agreed.

3. What the messages look like

Confirmation when your number is added:

An alert (the reference lets you find the full alert in your email):

Alert texts are short on purpose. They never contain links, pictures or the full content of a post; the details go to the email address your organization registered.

4. How often

Message frequency varies. Most days you may receive no texts at all. When threats are found you may receive several texts in a day, and more during an active incident.

5. Cost

Geogentia does not charge you for Perimeter Alerts texts. Message and data rates from your mobile carrier may apply.

6. How to opt out

Reply STOP to any Perimeter Alerts text to stop receiving them. The words STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT also work. You will receive one final message confirming that you have opted out, and no further texts after that.

Opting out of texts does not stop alerts your organization sends to your email address. To stop those too, ask your organization's administrator or email info@geogentia.com.

To start receiving texts again, reply START or UNSTOP to the same number. Your organization cannot opt you back in on your behalf.

7. How to get help

Reply HELP to any Perimeter Alerts text, or email info@geogentia.com.

8. Delivery

Carriers are not liable for delayed or undelivered messages. Text messages can be delayed or lost for reasons outside our control, which is why every alert is also sent by email. Perimeter is not an emergency service. If anyone is in immediate danger, call 911.

9. Privacy

We use your mobile number only to send you Perimeter Alerts texts and the messages described above, and we keep it with the record of your consent. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share your number only with the text message provider that delivers our messages. See our Privacy Policy for more.

10. Changes

We may update these terms. The date at the top shows when they last changed. If a change affects how we text you, we will tell you by text or email before it takes effect.

11. Phone calls for critical alerts

This section is about phone calls, not text messages. When Perimeter rates an alert critical, we may also place one automated phone call to the same mobile number, shortly after the text. The call plays a short message in a computer voice saying that a Perimeter critical alert has been sent to your email and text message, says it a second time and hangs up. It says nothing else about the alert, asks you for nothing and is not recorded.

We call only people who agreed to receive these calls. Perimeter sends a critical alert by text and by a call together, so before a mobile number can be saved in the Perimeter console your organization's administrator must also confirm this statement: "This person has agreed to receive an automated phone call from Geogentia at this number when a Perimeter alert is critical." Agreeing is not a condition of buying anything. If you do not want these calls, tell your organization's administrator, who can remove your number, or email info@geogentia.com. Replying STOP stops texts; it does not stop calls.

12. Contact

Geogentia Inc, info@geogentia.com. These SMS Terms are part of our Terms of Service.